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⏺ TwoFish Support & Help Center
Welcome to TwoFish - your AI-powered dream analysis companion. This guide
covers everything you need to know about using the app effectively.
🌟 Getting Started
First Time Setup
- Download TwoFish from the App Store
- Create an account or sign in with existing credentials
- Complete onboarding to personalize your dream analysis experience
- Start recording your first dream using the audio recorder
Recording Your Dreams
- Tap the fish-shaped recording button to start
- Speak naturally about your dream experience
- The app will automatically transcribe and analyze your recording
- You can also type dreams manually using the text input option
💎 Subscription & Pricing
Free vs Premium
Free Tier:
- 5 dreams per month
- 3 basic analyses per month
- Core dream interpretation features
Premium Subscription:
- Unlimited dreams and analyses
- Advanced multi-framework analysis (Jungian, CBT, Freudian,
Neuroscientific)
- Comprehensive psychological insights
- Priority support
Pricing
- Monthly: $7.99/month
- Yearly: $79.99/year (Save 17%)
- Free trial available for new users
Managing Your Subscription
How to Subscribe
- Tap any premium feature in the app
- Choose monthly or yearly plan
- Complete purchase through App Store
- Premium features activate immediately
How to Cancel
- Open Settings app on your device
- Tap your Apple ID at the top
- Select Subscriptions
- Find TwoFish and tap it
- Tap Cancel Subscription
Note: Cancellation takes effect at the end of your current billing period.
You’ll retain premium access until then.
Billing Issues
- All billing is handled through Apple’s App Store
- For refunds or billing disputes, contact Apple Support
- Subscription automatically renews unless cancelled 24+ hours before
renewal
🔧 Troubleshooting
Recording Issues
Recording won’t start:
- Check microphone permissions in Settings → Privacy → Microphone →
TwoFish
- Ensure you have internet connection for transcription
- Try force-closing and reopening the app
Poor transcription quality:
- Speak clearly and at normal pace
- Record in quiet environment
- Ensure phone microphone isn’t blocked
Audio playback problems:
- Check device volume settings
- Try using headphones
- Restart the app if audio stutters
Account & Sync Issues
Can’t sign in:
- Verify email and password are correct
- Check internet connection
- Try “Forgot Password” if needed
Dreams not syncing:
- Ensure you’re signed in to the same account
- Check internet connection
- Dreams sync automatically when online
Lost premium access:
- Verify subscription is active in App Store settings
- Try “Restore Purchases” in app settings
- Contact support if issue persists
App Performance
App crashes or freezes:
- Force close app and reopen
- Restart your device
- Update to latest app version
- Clear cache by reinstalling (note: backup dreams first)
Slow analysis:
- Comprehensive analysis can take 30-60 seconds
- Ensure stable internet connection
- Try again during off-peak hours
🛡️ Privacy & Data
What We Collect
- Dream recordings and transcriptions
- Basic account information (email, name)
- App usage analytics (anonymized)
- Subscription status
What We DON’T Share
- Your dream content is never shared with third parties
- Analysis data remains private to your account
- No personal data sold or monetized
Data Management
Export your data:
- Contact support to request data export
- Includes all dreams and analyses in readable format
Delete your account:
- Go to Settings → Account → Delete Account
- All data permanently removed within 30 days
- This action cannot be undone
📞 Contact & Support
Get Help
Email Support: 2fishapp@gmail.com
- Response time: 24-48 hours
- Include your account email and describe the issue
- Attach screenshots if helpful
Bug Reports
Please include:
- Device model and iOS version
- App version number
- Steps to reproduce the issue
- Screenshots or screen recordings
Feature Requests
We love hearing from users! Send suggestions to 2fishapp@gmail.com with:
- Detailed description of requested feature
- How it would improve your experience
- Any examples from other apps
📋 Frequently Asked Questions
Q: How accurate is the dream analysis?
A: Our AI provides psychological insights based on established frameworks.
It’s designed to offer perspectives and promote self-reflection, not
clinical diagnosis.
Q: Can I edit dreams after recording?
A: Yes, you can edit transcriptions before or after analysis. Tap the
dream entry and select “Edit.”
Q: Is my data secure?
A: Yes, all data is encrypted in transit and at rest. We follow
industry-standard security practices.
Q: Can I use TwoFish offline?
A: Recording works offline, but analysis requires internet connection.
Dreams sync when you’re back online.
Q: How many devices can I use?
A: Your account works on multiple iOS devices. Dreams sync automatically
between devices.
Q: What languages are supported?
A: Currently English only, with plans to add more languages in future
updates.
Q: Can I backup my dreams?
A: Dreams are automatically backed up to your account. For local backup,
contact support for data export.
🔄 Updates & Changelog
We regularly update TwoFish with new features and improvements. Update
notifications appear in the App Store when available.
Latest Features:
- Enhanced recording interface with visual feedback
- Improved dream categorization
- Better analysis organization
- Performance optimizations
🏆 Tips for Best Results
- Record consistently - Regular dream recording improves pattern
recognition
- Be detailed - Include emotions, colors, people, and settings
- Record immediately - Dreams fade quickly; record right after waking
- Review patterns - Check your dream history for recurring themes
- Use premium analysis - Multi-framework analysis provides deeper
insights
Need more help? Contact us at 2fishapp@gmail.com
App Store Reviews help us grow - please consider leaving a review if you
enjoy TwoFish!